Front Desk Agent


 

About us

Los Angeles Tennis Club is a private equity club considered a “home away from home” for members and their guests. With its vision of being a community in motion, the Club facility offers 17 courts ( 2 of which are Har-Tru courts); private and group tennis lessons and clinics taught by a team of certified tennis pros; robust tennis programming for all ages and levels; a recently renovated gym with personal trainers and fitness classes; a 25-yard-long heated, saline pool offering water aerobic classes and swimming lessons.

Treasured as a gathering place, members and their guests enjoy meals together, a drink in the bar with a pristine view of the iconic Hollywood sign, celebrate holidays and special occasions, or spend a lazy, languid day poolside.

This position requires the ability to work well in a fast-paced environment, prioritize tasks and make quick decisions. We're looking for an individual who has a positive attitude and is eager to learn new skills. Preferred experience includes working with the public, administrative duties, and utilizing office equipment like printers and photocopiers.

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Responsibilities:

  • Answer telephone calls and relay messages to callers.
  • Answer questions about the club and its services, and direct calls to appropriate personnel.
  • Greet members and guests and provide information about club amenities.
  • Check members and guests into the club upon their arrival.
  • Know and follow all safety, security, fire, and sanitation procedures.
  • Use computer to send emails, access membership database, update club communications and website information.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Los Angeles, CA 90004: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Night Shift (Required)
  • Day Shift (Required)

Work Location: In person

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