ABOUT FANDUEL GROUP
There are more ways to win, here at FanDuel. We're willing to bet on it.
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THE ROSTER…At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does "winning" look like at FanDuel? It's recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.
WHO WE ARE…
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.
FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.
Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.
FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.
THE POSITION:
Our roster has an opening with your name on it
FanDuel Sportsbook is currently seeking a Content Operations Associate to optimize our website's usability and enhance our customer experience and engagement. The successful candidate will be responsible for executing a strategy and operations that capitalize on our market-leading position and leverage significant market opportunities. The Content Operations team at FanDuel Sportsbook plays a pivotal role in shaping the displays and features that users see and interact with across our three main platforms: US online, retail, and Canada online. Our team curates the overall experience of the FanDuel Sportsbook platforms, ensuring that users have the most accessible and efficient journey, and access to the latest features.
As part of the Content Operations team, you will work closely with stakeholders from various departments such as Risk & Trading, Product & Engineering, Marketing, Commercial, and others to deliver an unparalleled sportsbook experience to our users, establishing FanDuel Sportsbook as America's #1 choice for sports betting.
THE GAME PLAN:
Everyone on our team has a part to play
- Create, manage, and publish content on our digital platforms (US, Canada & Retail).
- Regularly monitor and audit platform content to ensure team Key Performance Indicators (KPIs) related to accuracy and precision are met or exceeded.
- Optimize the display of betting markets and promotional content to align with the sporting calendar, including seizing real-time opportunities during live events. This will involve close collaboration with the Risk and Trading teams to provide a comprehensive offering to our users.
- Collaborate with team members and key partners across the business to display relevant content in each state where FanDuel Sportsbook operates. This includes driving localized displays to provide a personalized experience for users.
- Work closely with Product and Engineering teams on the future User Interface (UI) and User Experience (UX) of the Sportsbook app. This will involve delivering a cutting-edge and market-leading platform and experience that aligns with the strategy and vision of the FanDuel Brand.
- Continuously refine standard processes used by the Content Operations team to reach maximum efficiency.
- Use data driven metrics to prioritize betting markets and bet types alike. You'll create suggested bets for our customers to engage with.
THE STATS:
What we're looking for in our next teammate
- Customer Focused: As FanDuel's platforms are used by millions of people each week, ensuring a seamless and engaging user journey is our top priority. Keeping the needs and wants of our users in mind is paramount in this role, as we strive to provide the best possible experience for our customers.
- Collaborative: Being part of a global team that operates across different time zones and divisions, effective communication and collaboration with colleagues from various teams and locations is crucial. Building and managing relationships and working collectively to deliver outcomes is a key aspect of this role.
- Intuitive/Enterprising: We are always seeking opportunities to upgrade and improve our offering, big or small. We need someone who is proactive and willing to test ideas, constantly looking for ways to enhance our platforms and stay ahead of the competition.
- Problem Solver: The fast-paced nature of the sporting calendar requires the ability to effectively use our resources to solve problems and deliver results under pressure. Being able to adapt and thrive in a dynamic environment is essential in this role, as we strive to stay ahead in a competitive industry.
- Unafraid to take risks, regardless of outcome: Openness to experimentation and learning from failures to continuously improve and innovate.
- Proficient in developing compelling propositions: Ability to create written content and creative that clearly communicates the value of our offerings to users.
- Proven ability to work together with teams: Demonstrated experience in collaborating effectively with cross-functional teams to achieve common goals. Ability to work well in a collaborative environment, contribute ideas, and work towards collective outcomes.
- Good understanding of digital technologies.
- General US sports knowledge preferred. Global sports knowledge a plus.
- Ability to write clearly and concisely: Strong written communication skills, with the ability to express ideas clearly and concisely.
- 1-3 years' experience in a content-focused role: Preferably in the digital or sports industry. Familiarity with content operations and best practices for content creation, publishing, and optimization.
- Ability to interpret and utilize data: Proficiency in interpreting and utilizing data, including the use of data visualization tools such as Tableau, to inform decision-making. Ability to analyze data and derive actionable insights to optimize content performance and drive strategic decision-making.
- Reliable: This isn't your standard 9am-5pm job. You're willing to work off hours depending on the sporting calendar.
PLAYER CONTRACT:
We treat our team right
- From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
An exciting and fun environment committed to driving real growth - Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Flexible vacation allowance to let you refuel
- Hall of Fame benefit programs and platforms
FanDuel Group is an equal opportunities employer and we believe, as one of our principal states, "We Are One Team!" We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes our company stronger and more competitive as One Team!
The applicable hourly range for this position is $26.92/hr - $37.02/hr, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
This role includes flexible time off (including unlimited paid time off for full-time employees) and 13 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.
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