Account Manager - Commercial Lines
Location: Jackson Hole Wyoming
Description: Hub International Limited is at present looking to employ Account Manager - Commercial Lines right now, this position will be placed in Wyoming. More details about this position opportunity please read the description below. We are looking for a Commercial Lines Account Manager in our Mountain Region in the Jackson, WY office of Hub International Limited. This role requires an ind! ividual who is professional and who displays the drive, determination, and self-motivation to build a business. Specifically, your mission will be to service and maintain existing accounts while uncovering opportunities for increasing business.
Responsibilities:
Manages a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making.
Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
Provides a high level of support to Producers in obtaining, maintaining, and expanding business.
May also be responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures.
Oversees the preparation and implementation of all transactions, pa! perwork, and internal processing for assigned accounts.
Acquires understanding of clientsâ insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes independent of manager approval.
Acts as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation and experience based judgment to resolve. May also negotiate with underwriters and carriers. Troubleshoots claims and billing issues.
Responsible for overall retention of accounts in assigned book of business.
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate.
Manages, organizes, and conducts client meetings whe! n necessary.
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems when necessary. Ensures the accuracy of data in those systems.
Travels on company business as required. Prepares reports for management as required.
Supports, mentors, and trains lower level Account Managers and Assistant Account Managers, as necessary.
Attends industry related continuing education training and courses.
Qualifications:
At least 3-5 years of experience and demonstrated proficiency in an insurance Account Management role in required lines.
Excellent oral and written English communications skills.
Superior customer service and problem solving skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Ability to work in a ! positive team environment.
Ability to work a regular, full-tim! e work schedule at HUBâs facility(s) and ability to travel on business when required.
High School diploma or equivalent; AA and/or college degree preferred.
Currently licensed in good standing in required lines and states.
Current with all necessary CE credits in required lines and states.
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC).
Required Skills
Required Experience
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Hub International Limited.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 12 Mar 2013 07:51:45 GMT